Do you love coffee? Do you care about sustainability? At Nespresso we place people, coffee and sustainability at the heart of what we do, creating an engaging and meaningful place to work. We are a team of passionate and creative coffee enthusiasts that inspire our customers to think about what is ??in their cup?? through coffee education and training. We are seeking a Store Manager of our Pop up location in Charlotte. As a member of the management team, you will have the opportunity to lead a team of coffee specialists, engage customers?? in the coffee journey, and develop your own skills in a variety of areas across the business all while drinking free coffee Ataste of something better awaits you Job Description: ? Engage with customers and team to share coffee expertise through storytelling and coffee tastings. Cultivate a loyal client following by building genuine customer relationships. ? Drive team sales and service performance through coaching and training. Demonstrate and encourage upselling for all product categories. ? Open and close the store; responsible for staff, customers and operations during these shifts. ? Ensure company practices and procedures are being followed while providing business improvement recommendations. Requirements: ? High School Diploma or GED required. ? 2+ years of customer service experience in retail required. ?2+ years experience in people management required.? Open availability. Learn more about us: and .
Associated topics: assistant store manager, director, lead, major gifts officer, manage, manager retail, principal, retail store manager, shift supervisor, team lead